Crownstone Renovation LLC ("Crownstone", "we", "us", "our") respects your privacy. This policy explains what personal data we collect through crownstone.ae, why we collect it, how we use it, and the choices available to you.
Last updated: 9 August 2026
We collect personal data that you voluntarily provide when you use our contact form, send a WhatsApp message, call our office, or email us directly. This may include your name, phone number, email address, the community/area you live in, your approximate project budget, and details of your enquiry. We do not collect payment information through this website.
Like most websites, crownstone.ae automatically collects certain technical data when you visit, including your IP address (anonymised), browser type, device type, pages viewed, and referring website, using Google Analytics 4 (GA4). We also use Google Ads conversion tracking to measure the effectiveness of our advertising, which records when a visitor arrives from a Google Ads campaign and later contacts us via WhatsApp or a tracked call. This data is aggregated and used to understand website performance and improve our marketing — it is not used to build a profile of any individual beyond what is described here.
We use the information you provide to respond to your enquiry, arrange a site visit, prepare a project quote, and communicate with you about your renovation project. We may also use your contact details to follow up on an enquiry that was not completed, or, with your consent, to share relevant updates about our services. We do not sell, rent, or trade your personal data to third parties.
We use the following third-party services, each of which may process limited technical data as described in their own privacy policies: Google Analytics (analytics.google.com), Google Ads (ads.google.com), and WhatsApp Business (whatsapp.com, operated by Meta Platforms, Inc.). When you click a WhatsApp button on this site, you leave crownstone.ae and continue the conversation within WhatsApp, subject to WhatsApp's own privacy policy.
We retain enquiry and project-related personal data for as long as necessary to respond to your enquiry, deliver a contracted project, and comply with our legal and accounting obligations under UAE law. You may request deletion of your data at any time, as described in Section 7 below.
We take reasonable technical and organisational measures to protect the personal data you share with us against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of the personal data we hold about you at any time by emailing [email protected]. We will respond to any such request within a reasonable timeframe.
This website uses cookies set by Google Analytics and Google Ads to measure site usage and advertising performance. You can control or disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to browse the website or contact us.
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when it was last revised.
If you have any questions about this privacy policy or how we handle your personal data, please contact us at [email protected] or +971 58 565 6220.
